Part Time Web Developer

+1

Uzoefu wa Kazi wa Kompyuta na IT

zaidi ya miaka tano

Aina ya kazi

Sehemu ya muda

Hali ya Ajira

Kujiajiri

Jinsia

Wanaume

Hali ya Ndoa

Ndoa

Umri

39

Hisia kuhusu mahali pa awali pa kazi

Prudential

IT officer

May 2021 - Nov 2024

Elimu

Bachelors degree in computer science

Bado Anasoma

Hapana

Ujuzi

Microsoft office, Microsoft Azure, Active Directory, End user support, App/Web Development

Lugha

English, Swahili

Vyeti

ITIL, IST. Java, React.js, Node.js

Uhitimu wa Juu Zaidi

Shahada

In my previous role at Prudential Africa, I successfully managed a range of technical support tasks, including troubleshooting hardware and software issues in Managed services, Azure 365, CyberArk, MFA just to mention a few, assisting users with network connectivity problems, and implementing IT solutions that improved overall system performance. My hands-on experience with various operating systems, including Windows, macOS, and Linux, has equipped me with the skills necessary to diagnose and resolve issues efficiently. Additionally, my familiarity with ticketing systems such as RemedyForce and remote support tools has allowed me to streamline workflows and enhance user satisfaction. I pride myself on my ability to communicate complex technical concepts in a way that is easily understood by users of all skill levels. I believe that effective communication is key to providing excellent support, and I strive to create a positive experience for every user I assist. My proactive approach to problem-solving ensures that I not only address immediate concerns but also identify potential issues before they escalate. At Prudential Africa, I was recognized for my ability to work collaboratively with cross-functional teams to implement IT projects that aligned with organizational goals. I am eager to bring this collaborative spirit to Cloud IT Africa and contribute to the success of your IT department. I am particularly drawn to Cloud IT Africa because of its support for multicultural work environment, it values teamwork and equality regardless of one’s gender. I am excited about the opportunity to work in an environment that values innovation and continuous improvement, and I am confident that my skills and experiences align well with your needs.

Onyesha anwani