Customer Service

Aina ya kazi

Wakati wote

Hali ya Ajira

Kuajiriwa

Jinsia

Wanawake

Hali ya Ndoa

Moja

Umri

Elimu

Diploma in Counseling Psychology Thika School of Medical and Health Sciences (2021–2023) Certificate in Customer Service Management Wawa Training Institute (Feb 2023 – Oct 2023) Certificate in Computer Applications Isiolo College of Technology and Commerce (Dec 2020) Kenya Certificate of Secondary Education (KCSE) – C- (Minus) Sikinga High School (2015–2018)

Bado Anasoma

Hapana

Ujuzi

Front Office & Reception Management • Customer Service Excellence • Communication & Interpersonal Skills • Administrative & Organizational Skills • Multi-Tasking & Time Management • Microsoft Office Suite (Word, Excel, PowerPoint) • Scheduling & Appointment Coordination • Problem-Solving & Conflict Resolution • Professional Telephone & Email Etiquette

Lugha

English, Swahili

Vyeti

Certificate in Customer Service Certificate in Computer applications Cerificate in hospitality management

Uhitimu wa Juu Zaidi

Diploma

Marejeo

Liz Gakure Manager, Shade Children’s Organization Email: gakureliz@gmail.com Phone Edward Mokaya Head of Department, Thika School of Medical and Health Sciences Email: mokayaedward36@gmail.com Phone Emmanuel Rauto Head of Department, Wawa Training Institute Email: emmanuel.rauto.er@gmail.com Phone

I am a dedicated and customer-focused Front Office professional with a strong background in customer service, administration, and reception management. Adept at handling front desk operations, managing customer inquiries, and ensuring seamless office coordination. Skilled in communication, multitasking, and problem-solving, with a passion for creating a welcoming and organized environment for clients and staff.

Onyesha anwani