Nairobi, Kawangware, 07/09
32 maoni
Customer Service
Aina ya kazi
Wakati wote
Hali ya Ajira
Wasio na ajira
Jinsia
Wanaume
Hali ya Ndoa
Ndoa
Umri
35
Hisia kuhusu mahali pa awali pa kazi
Solutech Solution Ltd
Team Lead -Customer Service and Support
Oct 2025 - Sep 2026
Elimu
Diploma in Information Technology
Bado Anasoma
Hapana
Ujuzi
Customer Service & Customer Experience
Call Centre Operations
Team Leadership & People Management
Customer Support & Complaint Resolution
Client Relationship Management
Operations Management
Lugha
English and Swahili
Vyeti
N/A
Uhitimu wa Juu Zaidi
Diploma
Marejeo
• Kennedy Alube
Senior MIS Manager,
CCI East Africa Kenya
Phone
Email -kennedy.nyakha@ccikenya.co.ke
• John Wanjogu
Senior Human Resource Business Partner
Riara Schools
Phone
Email -jkahangi@riaraschools.co.ke
• Herman Mwalepe
Supervisor -Contact Center
Aga Khan University Hospital -Nairobi
Email -herman.mwandido@aku.edu
Phone
Customer Service and Operations professional with 8+ years of experience in customer support, call centre operations, team leadership, client relationship management, and process improvement. Skilled in managing teams, resolving complex customer issues, monitoring KPIs, and delivering excellent customer experiences. Strong communicator, problem solver, and organized professional with experience using CRM, ERP, Power BI, and Microsoft Office tools. Passionate about improving operations, supporting teams, and creating lasting customer relationships.
KSh35,000 - 45,000
Vidokezo vya Usalama
- Usifichue maelezo yako ya kibinafsi
- Fanya utafiti wako kabla ya kumwalika mtu yeyote kwa mahojiano
- Usifungue linki ambayo haijajumuishwa kwenye wasifu wa anayetafuta kazi
- Fanya mahojiano katika mazingira salama na salama ya ofisi
