I am a Diploma graduate in Hospitality and Tourism Management with hands-on experience in customer service, tour guiding, wildlife handling support, and visitor assistance gained during attachment at the National Museums of Kenya, including Nairobi Snake Park & Aquarium and the Main Museum. I have worked with local and international visitors, school groups, and exhibition guests, helping with customer care, ticket checking, guiding, and sharing information about wildlife and Kenyan heritage. I am dependable, calm under pressure, and comfortable working with people in tourism, hospitality, customer service, front office, museum, travel, and general support roles.