I have Finished Highschool Level and got University Entry Grade, finished University pursuing Communication Studies and got a Distinction.
Bado Anasoma
Hapana
Ujuzi
Problem Solving Skill,Time management and Priotization,Negotiation skill, Building strong client relationship, strategic communication,Teamwork and collaboration,CRM Proficiency such as sales force , Relationship Management,sales and growth mindset,
Lugha
English, Kiswahili,and Luo.
Vyeti
Yes, Mabingwa Certificate from Airtel since I always achieved my Daily Targets.
Uhitimu wa Juu Zaidi
Diploma
Marejeo
Airtel Managers who were my superiors.
I am a highly motivated and customer account Manager Agent with over 4 years of experience working in high-volume service environments in Kenya. Skilled in handling customer inquiries, complaint resolution, call handling, and CRM systems while maintaining excellent customer satisfaction. Strong communicator with a positive attitude and the ability to work under pressure.