• Communication
• Problem-solving
• Customer service
• Time management
• Adaptability
• Networking & System Administration
• Hardware & Software Troubleshooting
• Cyber security Fundamentals
• Microsoft Suite & Productivity Tools
• Graphic Design & Web Development (HTML, CSS)
• AI & Machine Learning Basics
• E-Government Service Support (E-Citizen, KRA, SHA, NTSA, Passports etc:- )
• Research & Online Service Navigation