Dedicated and empathetic customer service representative with 2 year of experience in customer supports and 1 year in sales. Patient and highly
knowledgeable about products and services, with a determination to solve complaints at the first point of contact. Committed to delivering positive customer experiences through professional and personalized complaint handling. Proven skills in Strong communication skills;verbal and written,Upselling,Active Listening, CRM software;Advanced user of salesforces,Avaya and five9,conflict resolution, time management and resilience.Consistently exceeding expectations in fast-paced environments.