Nairobi, Nairobi Kati, 03/06
359 maoni
Customer Service
Aina ya kazi
Wakati wote
Kiwango cha Kazi
Junior
Tarehe ya mwisho ya Maombi
27th june
Majukumu
* Responding to customer inquiries and complaints
* Providing product or service information
* Processing orders, forms, and requests
* Maintaining a record of customer interactions
* Following up to ensure resolution
Ujuzi Unaohitajika
Respond to customer inquiries via phone, email, chat, or social media
Provide clear and accurate information about products or services
Guide customers through processes, policies, and procedures
Mahitaji ya chini ya Kufuzu
*must be 18yrs and above
* must have an 🆔
* must have o level certificate
Uzoefu wa chini
Mwaka moja
Interact with customers to solve issues and questions about products, services, and policies
Maintain a positive and friendly tone with customers at all times
Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally
Establish new customer accounts and record account information, like phone numbers or addresses, on your digital platform
Listen to customer complaints and try to identify the cause of their problem to your best ability
Identify the appropriate response and strategy to solve customer issues as quickly as possible
KSh 25,000 - 30,000
Vidokezo vya Usalama
- Usilipe ada ya kutuma maombi ya kazi/kufanyiwa mahojiano
- Epuka kwenda kwa mahojiano katika anwani isiyo rasmi ya ofisi
- Fanya utafiti wako wa kina na uangalie habari kuhusu kampuni
- Usiwahi kufichua maelezo ya kibinafsi kabla ya kupata ofa ya kazi
