Mombasa, Nyali, masaa 23 yaliyopita
66 maoni
Customer Support (A Lady)
Jina la kampuni
Euro Chain
Aina ya kazi
Sehemu ya muda
Mpangilio wa Kazi
Mbali
Tarehe ya mwisho ya Maombi
August 10,2026
Majukumu
Responsibilities of Customer Support:
- Respond to customer inquiries in a timely and professional manner
- Resolve customer issues and provide effective solutions
- Provide accurate information about products and services
- Process customer requests and assist with necessary actions
- Follow up on customer concerns to ensure full resolution
- Maintain clear, respectful, and professional communication at all times
- Ensure a positive customer experience throughout all interactions
- Build trust, satisfaction, and long-term customer relationships
Ujuzi Unaohitajika
Skills:
- Strong customer communication and active listening skills
- Excellent problem-solving and conflict resolution abilities
- In-depth product and service knowledge
- Ability to handle and process customer requests efficiently
- Effective follow-up and case management skills
- Professional, clear, and respectful communication style
- Commitment to delivering a positive customer experience
- Relationship-building and customer retention skills
Mahitaji ya chini ya Kufuzu
Minimum Qualifications
- Minimum of a high school Certificate C- grade or equivalent (a diploma or bachelor's degree is an added advantage).
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service skills.
- Basic computer proficiency and familiarity with Microsoft Office applications.
- Strong problem-solving and conflict resolution skills.
- Ability to work independently and as part of a team.
- High level of professionalism, integrity, and attention to detail.
- Previous customer service or call center experience is an added advantage but not mandatory.
Uzoefu wa chini
chini ya mwaka moja
Remote Customer Service Representative (Female)
We are looking for a highly motivated and professional female Customer Service Representative, aged 22–35 years, to join our remote team and provide exceptional support to our European customers.
Requirements:
- Professional communication and customer service skills.
- Ability to work independently with minimal supervision.
- Honest, trustworthy, and highly motivated.
- Strong problem-solving and interpersonal skills.
- Previous customer service experience is an added advantage.
How to Apply:
Interested candidates should send a 2-minute video introducing themselves via WhatsApp: +.
Please note that interviews will be conducted online. Only shortlisted candidates will be contacted for the interview process.
Vidokezo vya Usalama
- Usilipe ada ya kutuma maombi ya kazi/kufanyiwa mahojiano
- Epuka kwenda kwa mahojiano katika anwani isiyo rasmi ya ofisi
- Fanya utafiti wako wa kina na uangalie habari kuhusu kampuni
- Usiwahi kufichua maelezo ya kibinafsi kabla ya kupata ofa ya kazi
