Nairobi, Zimmerman, 13/11/2024
3 views
Call Center CV in Nairobi
Work Experience
3 years
Job Type
Full-Time
Employment Status
Employed
Gender
Male
Marital Status
Single
Age
26
Previous Work Experience
Miniso
Shop Assistant and Cashier
Aug 2023 - Now
Miniso
Loss Control Officer
Jun 2022 - Aug 2023
Blue Ribbons Limited
Call Center Agent
Jan 2022 - Jun 2022
Education
BA CRIMINOLOGY AND SECURITY MANAGEMENT
Mount Kenya University
Period: Sept 2018 – Aug 2021
Class: Second class lower
Still Studying
No
Skills
Customer service
Negotiation skills
Interpersonal skills
Languages
Yes
Certifications
None
Highest Qualification
Degree
References
Mr. Julius Wambugu
Police Constable, Thika Police Station
Mobile
Mr. Ambrose Waswa
H.O.D ISSJE Department, Mount Kenya University
Email: w-waswa@mku.ac.ke
Mobile
Experienced in retail security, loss control, customer service, and cash handling. Proficient in maintaining store security, assisting customers, and conducting product inquiries. Developed strong communication and negotiation skills as a call center agent. Skilled in customer service, ensuring high satisfaction and efficient service in retail settings. Competent in cash handling and financial transactions as a cashier. Effective time management and emotional intelligence in high-pressure environments. Technically proficient with computer applications necessary for retail and administrative tasks. Fluent in English and Kiswahili, facilitating effective communication in diverse environments.
KSh25,000 - 35,000
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