Cook/Waitress

1. Customer Service – Ensuring guest satisfaction and handling requests professionally. 2. Communication Skills – Clear and effective verbal and written communication. 3. Problem-Solving – Quickly addressing guest concerns or complaints. 4. Teamwork – Collaborating with colleagues across different departments. 5. Time Management – Managing tasks efficiently, especially during busy hours. 6. Attention to Detail – Ensuring cleanliness, accuracy in billing, and quality service. 7. Multitasking – Handling multiple guest requests and responsibilities at once. 8. Cultural Awareness – Understanding and respecting different cultures and languages. 9. Basic Computer Skills – Using hotel management software and email communication. 10. Flexibility & Adaptability – Being available for shifts, weekends, and handling unexpected situations

English swahili arabic