I'm results driven IT Support and Technical Specialist with over 5 years of experience delivering Tier 1–3
support across enterprise and cloud environments, now complemented with strong business data
analysis and reporting skills. Experienced in capturing, cleaning, analyzing, and visualizing business
data to support informed decision-making. Proficient in advanced Excel, Power BI, and Tableau, with a
strong track record of data integrity, reporting accuracy, and operational efficiency.