Waitress|3 Years Experience
-Customer Service: Welcomed guests, took orders, and provided attentive table service in fast-paced dining environments to ensure a positive dining experience
-Order Management: Accurately processed orders via POS system, coordinated with kitchen staff, and delivered food and beverages promptly while handling special requests and dietary restrictions
-Menu Knowledge: Maintained detailed knowledge of menu items, ingredients, and daily specials to make recommendations and upsell drinks, appetizers, and desserts
-Cash Handling & Billing: Managed cash, card, and mobile payments, balanced tills at end of shift, and handled customer inquiries with accuracy
-Table & Floor Maintenance: Set up dining areas, cleared and cleaned tables between guests, and maintained cleanliness standards per health and safety guidelines