Part Time Web Developer

+1

Computing & IT Work Experience

more than 5 years

Job Type

Part-Time

Employment Status

Self-Employed

Gender

Male

Marital Status

Married

Age

39

Previous Work Experience

Prudential

IT officer

May 2021 - Nov 2024

Education

Bachelors degree in computer science

Still Studying

No

Skills

Microsoft office, Microsoft Azure, Active Directory, End user support, App/Web Development

Languages

English, Swahili

Certifications

ITIL, IST. Java, React.js, Node.js

Highest Qualification

Degree

In my previous role at Prudential Africa, I successfully managed a range of technical support tasks, including troubleshooting hardware and software issues in Managed services, Azure 365, CyberArk, MFA just to mention a few, assisting users with network connectivity problems, and implementing IT solutions that improved overall system performance. My hands-on experience with various operating systems, including Windows, macOS, and Linux, has equipped me with the skills necessary to diagnose and resolve issues efficiently. Additionally, my familiarity with ticketing systems such as RemedyForce and remote support tools has allowed me to streamline workflows and enhance user satisfaction. I pride myself on my ability to communicate complex technical concepts in a way that is easily understood by users of all skill levels. I believe that effective communication is key to providing excellent support, and I strive to create a positive experience for every user I assist. My proactive approach to problem-solving ensures that I not only address immediate concerns but also identify potential issues before they escalate. At Prudential Africa, I was recognized for my ability to work collaboratively with cross-functional teams to implement IT projects that aligned with organizational goals. I am eager to bring this collaborative spirit to Cloud IT Africa and contribute to the success of your IT department. I am particularly drawn to Cloud IT Africa because of its support for multicultural work environment, it values teamwork and equality regardless of one’s gender. I am excited about the opportunity to work in an environment that values innovation and continuous improvement, and I am confident that my skills and experiences align well with your needs.

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