Office productivity, efficient good communication skills, problem solving, technical & it support: troubleshooting, hardware maintenance, network security, and operating systems (windows, linux, macos). Programming & development: python, javascript, html5, css, java. Critical thinking & problem-solving: analysing complex situations to identify root causes and implement effective solutions rather than just treating symptoms. Infrastructure & hardware: hands-on experience with routers, switches, firewalls, and troubleshooting pc hardware (ram, cpu, motherboards). Customer supportive