Kiambu, Ruiru, 13/08
25 views
Customer Service
Hotel Work Experience
more than 5 years
Job Type
Contract
Employment Status
Unemployed
Gender
Female
Marital Status
Single
Age
34
Previous Work Experience
CCI KENYA
CUSTOMER CARE AGENT
Sep 2023 - Aug 2026
Education
GRAFFINS COLLEGE
Still Studying
No
Skills
Customer service, communication, problem-solving, complaint handling, CRM systems, order processing, multitasking, teamwork and meeting performance targets.
Languages
ENGLISH AND KISWAHILI
Certifications
DIPLOMA IN HOTEL MANAGEMENT
Highest Qualification
Diploma
References
Mrs. Azrah Dattan
Operations Manager, CCI Kenya
I am an experienced customer service professional with strong communication, problem-solving, and customer handling skills. I have experience handling calls, resolving customer complaints, processing orders, using CRM systems, and providing support through email and chat. I am hardworking, adaptable, detail-oriented, and able to work well under pressure while consistently meeting performance targets. I am a reliable team player with a strong commitment to delivering excellent customer service.
KSh25,000 - 35,000
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