Frequently Asked Questions
- How do I contact Support Team?
- How can I sell on Jiji?
- What does "ads limit" mean?
- What are Premium Services?
- How to buy something on Jiji?
- How to report illegal activity on Jiji?
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- What is a "marketplace"?
- Do you have any stores?
- Do you have a delivery?
- I've posted my ad but I can't find it on Jiji. Why?
- What can I do to sell better?
- What does a “Verified ID” badge mean, and how can I get it?
- Price changes in March 2024
- What happens after I click on "Post ad"?
- Posting rules
- Tips for creating an effective ad
- Prohibited items on Jiji
- My ad has been declined. Why?
- Can I share ads on Facebook or Twitter?
- How long will my ads stay on Jiji?
- What is a “low-priority promotion”, and how can I avoid it?
- What is “Pro Sales”, and how does it work?
- How much will I pay for one click in the “Pro Sales” campaign?
- What ads are valid for “Pro Sales” promotion?
- How do I set up and run a “Pro Sales” campaign?
- What statistics can I see for “Pro Sales” campaigns?
- How long can I use the “Pro Sales” feature?
- What is the difference between the promotion that I get from Boost Packages and “Pro Sales”?
- Can I activate the “Pro Sales” feature without buying a Boost Package?
- Where and how does “Pro Sales” promote my ads?
- When should I use the “Pro Sales” feature?
- What do the promotion powers mean and how can I choose the right one?
- How can I improve the ad’s CTR to promote it in “Pro Sales”?
- Should I pay before or after?
- How can I protect myself from being scammed?
- How can I be sure that I'll get what I requested?
- What is ‘feedback’, and why is it important?
- How to leave feedback about the seller?
- Is there any moderation of feedback?
- How can I react to feedback about sellers that other people posted?
- Can I edit my feedback after it’s published?
- I received negative feedback. What’s the best way to solve this?
- What is ‘Appeal on feedback’, and when should I use it?
How much will I pay for one click in the “Pro Sales” campaign?
Price per click may vary and depends on promotion power. Here are approximate prices that can guide you:
Turbo power: KSh 2.35
Medium power: KSh 1.92
Low power: KSh 1.6
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