Frequently Asked Questions
You can also deliver any other product from the rest of the categories, as long as it doesn’t:
We do deliver fragile items, but you send them at your own risk. We strongly recommend using proper packaging, like bubble wrap, and choosing Doorstep Delivery for extra care.
If you’re unsure whether an item qualifies, don’t worry. The “Order Jiji Delivery” button appears automatically on eligible ads. If an ad isn’t eligible, the button won’t show.
Got doubts? Reach out to us at support@jiji.co.ke or in the Live Chat.
You can also contact our partner, Pickup Mtaani, at pickupmtaani@gmail.com or call:
📞 +254 110 151 006
📞 +254 780 047 747
📞 +254 759 758 973