How do I contact Support Team?

How can I sell on Jiji?

What does "ads limit" mean?

What are Premium Services?

How to buy something on Jiji?

How to report illegal activity on Jiji?

Can I unsubscribe from the newsletter?

What is a "marketplace"?

Do you have any stores?

Do you have a delivery?

I've posted my ad but I can't find it on Jiji. Why?

What can I do to sell better?

What does a “Verified ID” badge mean, and how can I get it?

How do I take a selfie that ensures successful ID verification?

How to fix automatic ad sharing issues on Jiji?

How does “Jiji Delivery” work for sellers?

How can I activate Jiji Delivery for my ads?

Should I or my client create a delivery order?

How do you calculate the delivery fee for my clients?

What payment methods are available for my clients with Jiji Delivery?

What goods qualify for Jiji Delivery?

What are drop-off points, and why do I need to select them when activating Jiji Delivery?

Should I pack the item before dropping it off?

Are there any deadlines for handling orders with Jiji Delivery?

In which cities is Jiji Delivery available for businesses?

What happens after I click on "Post ad"?

Posting rules

Tips for creating an effective ad

Prohibited items on Jiji

My ad has been declined. Why?

Can I share ads on Facebook or Twitter?

How long will my ads stay on Jiji?

What is a “low-priority promotion”, and how can I avoid it?

Promo issues due to duplicate ads — why did this happen, and how do I fix it?

What’s “automatic ad sharing”, and how does it work?

Title: remove repeated words

Title: specify what you offer

Title: remove contact details

Category: change to [recommended category]

Price: adjust to market range

Description: edit to make it relevant

Photos: remove screenshots

Photos: remove photos with multiple items

Photos: remove images with Jiji watermarks

Photos: remove non-original images

Photos: remove irrelevant images

Photos: remove contact details

Photos: remove price

Photos: remove low-quality photos

Photos: used earlier

Photos: remove logos

Photos: remove inscriptions

Photos: remove nudity images

Video: replace to match the ad

Mileage: correct to actual (km)

Color: correct to match the ad

Duplicate: such ad already exists

Prohibited: this can’t be posted on Jiji

What is “Pro Sales”, and how does it work?

What’s a bid in “Pro Sales”?

How do I set up and run a “Pro Sales” campaign?

What statistics can I see for “Pro Sales” campaigns?

How long can I use the “Pro Sales” feature?

What is the difference between the promotion that I get from Boost Packages and “Pro Sales”?

Can I activate the “Pro Sales” feature without buying a Boost Package?

Where and how does “Pro Sales” promote my ads?

When should I use the “Pro Sales” feature?

What daily budget should I choose for my campaign?

How can I improve the ad’s CTR to promote it in “Pro Sales”?

What are the types of Premium Services on Jiji?

How to buy Premium Services?

Should I pay before or after?

How can I protect myself from being scammed?

How can I be sure that I'll get what I requested?

How does “Jiji Delivery” work for buyers?

Should I or the seller create a delivery order?

How do you calculate the delivery fee for my orders?

What payment methods are available with Jiji Delivery?

What delivery options are available?

Are there any deadlines for collecting packages at pickup points?

How can I track the progress of my deliveries?

In which cities is Jiji Delivery available for buyers?

When will Jiji refund my delivery fee?

What is ‘feedback’, and why is it important?

How to leave feedback about the seller?

Is there any moderation of feedback?

How can I react to feedback about sellers that other people posted?

Can I edit my feedback after it’s published?

I received negative feedback. What’s the best way to solve this?

What is ‘Appeal on feedback’, and when should I use it?

How to find a job on Jiji?

How to find good candidates for jobs on Jiji?