How to buy something on Jiji?

To enjoy shopping on Jiji, you need to follow our simple guide:

1. Search for the item

   Use a search panel with filters and find what you need. We have over a million adverts, so you can choose exactly what you are looking for.

2. Contact a seller

   You may chat on Jiji or call the seller via phone and set up a meeting face to face, discuss some details or negotiate about the price.

3. Take your item or order a delivery

   If you collect the item or arrange delivery directly with the seller, inspect it before paying. Meet in a public place when collecting in person. Do not send an advance payment directly to the seller.

   With Safe Deal, pay through the checkout on Jiji before delivery. Your payment is held securely during delivery. Open Safe Deal in your Jiji profile and select the order. Once the order is marked as delivered, the full 24-hour confirmation window starts. Payment is released after it ends, even if you confirm receipt earlier, unless you report a problem. Check the item and select There is a problem before the 24-hour countdown ends if it has not arrived, is damaged or does not match the ad. Your payment stays on hold while Jiji Support reviews the issue. Support tells you the outcome and any return or refund instructions; reporting a problem does not guarantee a full refund.

   Learn how delivery and Safe Deal work on Jiji.

4. Leave your feedback about the seller

   Feel free to tell us about your experience: write your feedback on the seller's page. Other buyers will thank you one day ;)