Should I or my client create a delivery order?

Both you and your client can create a delivery order. Here’s what to keep in mind: 

🧑‍💻 If you create the order:

• You pay the delivery fee. If the item is delivered but the client doesn’t keep it, the delivery fee is non-refundable;
• If the client cancels the order before you send it out, the delivery fee will be refunded to your Jiji Balance;
• You’ll need to fill in all the details, including the client’s full name, phone number, and delivery location;
• It’s a simple way to cover delivery for customers you trust.

👤 If your client creates the order:

• They pay the delivery fee – you pay nothing;
• They also fill in all the delivery details;
• You’ll receive a delivery order request, which you can either accept or decline;
• If you decline, the client will receive a full refund;
• If you accept, you can choose the drop-off point and adjust the price (for example, if you gave the client a discount). This price change will only apply to this order – it won’t affect your ad.

In any case, we strongly recommend clarifying all order details in Jiji Chat. It helps avoid misunderstandings and improves your chances of a successful sale 🙌